Returns & Refund Policy

1. Return Window

Our refund and return policy lasts 30 days from the date of delivery. If 30 days have passed since your order was delivered, we cannot offer a full refund or exchange.

2. Eligibility for Returns (Physical Books)

To be eligible for a return, the item must:

• Be unused and in the same condition in which you received it.
• Include the original packaging.
• Include a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. All returns must be processed through us.

3. Non-Returnable Items

The following items cannot be returned:

• Digital books, downloads, or other digital products
• Gift cards
• Items marked as final sale
• Used books showing signs of wear
• Custom or personalized items (if applicable)

Digital items cannot be refunded once downloaded due to the nature of digital goods.

4. Partial Refunds

Partial refunds may be granted for:

• Books showing obvious signs of use
• Items not in their original condition
• Items damaged or missing parts not caused by us
• Items returned more than 30 days after delivery (case-by-case)

5. Refund Process

Once your return is received and inspected, we will notify you by email that we have received your item and whether your refund is approved or rejected.

If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within a few business days.

6. Late or Missing Refunds

If you have not yet received a refund, please follow these steps:

• Check your bank account again.
• Contact your credit card company; processing may take time.
• Contact your bank; refunds often require processing time.

If you still have not received your refund, please contact us at [email protected].

7. Exchanges

We only replace items if they are defective or damaged. To request an exchange for the same item, email us at [email protected].

8. Gifts

If the item was marked as a gift and shipped directly to you, you may receive a gift credit equal to the value of the return. Once the returned item is received, we will mail you a gift certificate.

If the item was not marked as a gift, or was shipped to the gift giver first, the refund will be sent to the gift giver.

9. Shipping Returns

To return your product, please contact us at [email protected] with your issues and we will be glad to send you a physical address you can use to ship and return the item.

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund amount.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. For expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

10. Need Help?

For questions about refunds, returns, or support, contact us at [email protected].